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Buttle, Francis

Customer relationship management : concepts and technologies - 4th ed. - Amsterdam : Elsevier, 2004. - xviii,359p.

includes index.

9781138498259


Customer relations--Management
Relationship marketing
Customer services--Management
Customer relations

HF5415
Ziauddin University
Libraries Network

The Ziauddin University Library Network has the following fifteen libraries in different faculties and colleges at different campuses. The prime goal of these libraries is to provide quality information to support and strengthen the university and hospitals' academic, research and patient care programs

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