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Service Management : Operations, Strategy, Information Technology.

By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J | Bordoloi, Sanjeev K.
Material type: materialTypeLabelBookPublisher: New York : McGraw-Hill, 2019Edition: 8th ed.Description: xviii, 524p.ISBN: 9789353161149 .Subject(s): Service industries -- Management | Consumer satisfactionOnline resources: Click here to access online
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Ziauddin University
Libraries Network

The Ziauddin University Library Network has the following fifteen libraries in different faculties and colleges at different campuses. The prime goal of these libraries is to provide quality information to support and strengthen the university and hospitals' academic, research and patient care programs

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