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Managing for Quality and Performance Excellence.

By: Evans, James R.
Contributor(s): William M. Lindsay.
Material type: materialTypeLabelBookPublisher: Australia : Cengage Learning, 2016Edition: 9th ed.Description: xvi, 697p.ISBN: 9781285069463.Subject(s): Quality assurance | Quality control | Total quality management | Medical care -- Quality control | Quality assurance -- Health aspectsOnline resources: Click here to access online Summary: Helps you prepare for quality management. This text focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.
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TS 155 SLA 2007 Operations Management. TS 155 SLA 2018 Essentials of Operations Management. TS 155 STE 2018 Operations Management. TS156 EVA 2016 Managing for Quality and Performance Excellence. TS156 MIT 2008 Fundamentals of Quality Control and Improvement. TS161 CHA 2018 Introduction to Materials Management. U101 SUN The Art of War.

includes index.

Helps you prepare for quality management. This text focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.

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