Service Management : Operations, Strategy, Information Technology.
By: Fitzsimmons, James A
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Contributor(s): Fitzsimmons, Mona J | Bordoloi, Sanjeev K.
Material type: 
BookPublisher: New Delhi : McGraw-Hall, 2018Edition: 8th ed.Description: 524p.ISBN: 9789353161149.Subject(s): Service industries -- ManagementOnline resources: Click here to access online
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Ziauddin Faculty of Engineering, Sciences, Technology & Management Library - N On Display | HD99 FIT 2018 (Browse shelf) | Available | 21188 |
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| HD69.56 BYR 2018 Small Business Management : | HD70.A7 GUI 2009 Culture+ business in Asia | HD70.U5 PEA 2019 Strategic Management : | HD99 FIT 2018 Service Management : | HD2755.5 DAN 2019 International Business . | HD27745 MON 2004 Corporate Governance. | HD9980.5 FIT 2019 Service Management : |
Including Index
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