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Customer relationship management : concepts and technologies

By: Buttle, Francis.
Material type: materialTypeLabelBookPublisher: Amsterdam : Elsevier, 2004Edition: 4th ed.Description: xviii,359p.ISBN: 9781138498259.Subject(s): Customer relations -- Management | Relationship marketing | Customer services -- Management | Customer relations
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Ziauddin University
Libraries Network

The Ziauddin University Library Network has the following fifteen libraries in different faculties and colleges at different campuses. The prime goal of these libraries is to provide quality information to support and strengthen the university and hospitals' academic, research and patient care programs

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