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1. Managing for Quality and Performance Excellence.

by Evans, James R | William M. Lindsay.

Edition: 9th ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Australia : Cengage Learning, 2016Online access: Click here to access online Availability: No items available

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2. Total Quality Management.

by Besterfield, Dale H | Besterfield-Michna, Carol | Besterfield, Glen H | Urdhwareshe, Hemant.

Edition: 5th ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Chennai : Pearson: 2019Online access: Click here to access online Availability: No items available