Managing for Quality and Performance Excellence.
By: Evans, James R.
Contributor(s): William M. Lindsay.
Material type: BookPublisher: Australia : Cengage Learning, 2016Edition: 9th ed.Description: xvi, 697p.ISBN: 9781285069463.Subject(s): Quality assurance | Quality control | Total quality management | Medical care -- Quality control | Quality assurance -- Health aspectsOnline resources: Click here to access online Summary: Helps you prepare for quality management. This text focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.includes index.
Helps you prepare for quality management. This text focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.
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