Service Management : Operations, Strategy, Information Technology.
Fitzsimmons, James A.
Service Management : Operations, Strategy, Information Technology. - 8th ed. - New Delhi : McGraw-Hall, 2018. - 524p.
Including Index
9789353161149
Service industries--Management
HD99
Service Management : Operations, Strategy, Information Technology. - 8th ed. - New Delhi : McGraw-Hall, 2018. - 524p.
Including Index
9789353161149
Service industries--Management
HD99
