00356nam a2200133la 450000500170000000800370001702000180005405000210007210000190009324500650011225000060017726000310018330000080021420260128043422.0251201s9999    xx        000 0 und d  a9780406897749  aK 2390bPAL 1995  aMichael Palmer  aDispute processes : ADR and primary forms of decision-making  a-  aLondonbButterworthsc1998  a371