00318nam a2200121la 450000500170000000800370001705000220005410000210007624500540009725000060015126000300015730000090018720260128043427.0251202s9999 xx 000 0 und d aKD 1859bSUM 2010 aDr.Judith Summer aInsurance Law And The Financial Ombudsman Service a- aLondonbLloyd's Listc424 a2010