00349nam a2200133la 450000500170000000800370001702000180005405000220007210000240009424500540011825000060017226000270017830000100020520260128043441.0251202s9999    xx        000 0 und d  a9781843119029  aKD 1859bSUM 2010  aDr Judith P. Summer  aInsurance law and the Financial Ombudsman Service  a-  aLondonbLlyod's c2010  a424p.