@book{3519,
	author = {Frey, Lawrence R. (editor)},
	title = {Routledge handbook of applied communication research},
	publisher = {Routledge,},
	year = {2009.},
	address = {New York :},
	url = {https://books.google.com.pk/books?id=CcmOAgAAQBAJ&printsec=frontcover&dq=9780805849844&hl=en&sa=X&ved=2ahUKEwiLob2r89X0AhUCJBoKHdS_AoEQ6wF6BAgGEAE#v=onepage&q&f=false}
}