Taylor, Shirley, <br/><br/>
Communication for business : a practical approach 

 - 4th ed. 
 - New Delhi :  Pearson,  2013. 
 - xix,429p. 
<br/><br/><label>ISBN: </label>978-0273687658 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication in management<br/>Office practice<br/>Commercial correspondence