@book{7356,
	author = { Ramasamy, Subburaj},
	title = {Total Quality Management.},
	publisher = {Tata McGraw Hill ,},
	year = {2005.},
	address = {New DelhI :},
	url = {https://books.google.com.pk/books/about/Total_Quality_Management.html?id=HYmrMQEACAAJ&source=kp_book_description&redir_esc=y}
}