TY  - BOOK
AU  -  Ramasamy, Subburaj
TI  - Total Quality Management
SN  - 9781259001413
AV  - HD62.15 
PY  - 2005///
CY  - New DelhI
PB  - Tata McGraw Hill
KW  - Total quality management
UR  - https://books.google.com.pk/books/about/Total_Quality_Management.html?id=HYmrMQEACAAJ&source=kp_book_description&redir_esc=y
ER  -