TY - BOOK AU - Schnapper, Melvin AU - Rollins, Steven C. TI - Value-Based Metrics For Improving Results : : An Enterprise Project Management Toolkit SN - 9788131522462 AV - HD69.P75 PY - 2014/// CY - Andover PB - Cengage Learning KW - Performance standards KW - Work measurement KW - Project management KW - Business planning N2 - Featuring a roadmap that can be applied in most any organization, this book presents a unique universal, value-based methodology for developing and using metrics as a management tool to baseline, monitor, manage, improve, align and reward performance of most any business function at any level. Metrics can specifically define the Value Chain and support the kind of clarity that will improve every business process and procedure if defined and implemented correctly. This book illustrates how to establish and manage an effective Metrics Program for improving performance and results ER -