| 000 | 00758nam a22002537a 4500 | ||
|---|---|---|---|
| 999 |
_c6445 _d6445 |
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| 001 | 21188 | ||
| 003 | ZUFESTM-N | ||
| 005 | 20260128043216.0 | ||
| 008 | 210129b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9789353161149 | ||
| 040 | _cZUFESTM-N | ||
| 060 | _aHD99 | ||
| 100 |
_aFitzsimmons, James A. _911110 |
||
| 245 |
_aService Management : _b Operations, Strategy, Information Technology. |
||
| 250 | _a8th ed. | ||
| 260 |
_aNew Delhi : _bMcGraw-Hall, _c2018. |
||
| 300 | _a524p. | ||
| 504 | _aIncluding Index | ||
| 650 |
_aService industries _vManagement _914094 |
||
| 700 |
_aFitzsimmons, Mona J _914095 |
||
| 700 |
_aBordoloi, Sanjeev K _914096 |
||
| 856 | _uhttps://www.amazon.com/Service-Management-Fitzsimmons/dp/9353161142 | ||
| 942 |
_2lcc _cBK |
||