Lovelock, Christopher H
Services Marketing : People Technology Strategy. - 8th ed. - Noida : Pearson, 2016. - xxii, 817p.
9789332587687
Service industries--Marketing
Professions--Marketing
Marketing--Management
Customer services--Marketing
Relationship marketing
Customer services
HF5415.13
Services Marketing : People Technology Strategy. - 8th ed. - Noida : Pearson, 2016. - xxii, 817p.
9789332587687
Service industries--Marketing
Professions--Marketing
Marketing--Management
Customer services--Marketing
Relationship marketing
Customer services
HF5415.13