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Customer relationship management : concepts and technologies

By: Buttle, Francis.
Material type: materialTypeLabelBookPublisher: Amsterdam : Elsevier, 2004Edition: 4th ed.Description: xviii,359p.ISBN: 9781138498259.Subject(s): Customer relations -- Management | Relationship marketing | Customer services -- Management | Customer relations
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Item type Current location Call number Status Date due Barcode
Books Books Ziauddin Faculty of Engineering, Sciences, Technology & Management Library - N
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HF 5415.BUT 2004 (Browse shelf) Available 22713

includes index.

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